Terms of Use

Welcome to JK Marketing. By accessing or using our website, mobile site, or services, you agree to comply with and be bound by these Terms of Use. Please read them carefully before using our platform.

1. About JK Marketing

JK Marketing is a multi-vendor online marketplace that enables vendors to sell kirana and related products to retailers and customers. JK Marketing acts as a technology platform and does not manufacture or own the products sold by vendors.

2. User Eligibility

You must be at least 18 years old to use this platform. By using JK Marketing, you confirm that the information provided by you is accurate and complete.

3. User Accounts

• Users and vendors are responsible for maintaining account confidentiality
• You agree not to share login credentials with others
• JK Marketing reserves the right to suspend or terminate accounts if misuse is detected

4. Vendor Responsibilities

Vendors registered on JK Marketing agree to:

• Provide accurate product descriptions and pricing
• Deliver correct and quality products
• Comply with applicable laws and regulations
• Handle orders, dispatch, and customer communication responsibly

5. Orders & Payments

All orders placed through JK Marketing are subject to availability and vendor acceptance. Payments must be completed using the approved payment methods available on the platform.

6. Returns, Refunds & Cancellations

Returns and refunds are governed by our Return & Refund Policy. No returns or refunds are accepted except in cases of defective products or wrong items delivered.

7. Shipping & Delivery

Delivery timelines vary based on distance, location, and vendor dispatch time. Estimated delivery ranges from 1 to 7 business days as outlined in our Shipping Policy.

8. Prohibited Activities

• Misuse of the platform or its services
• Posting false, misleading, or illegal content
• Attempting to gain unauthorized access to systems
• Violating intellectual property rights

9. Limitation of Liability

JK Marketing shall not be liable for any indirect, incidental, or consequential damages arising from the use of the platform, including vendor disputes, delivery delays, or product quality issues.

10. Intellectual Property

All website content, logos, design elements, and trademarks belong to JK Marketing and may not be used without prior written consent.

11. Termination

JK Marketing reserves the right to terminate or restrict access to the platform without prior notice if these Terms of Use are violated.

12. Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of competent courts in India.

13. Changes to Terms

JK Marketing may update these Terms of Use at any time. Continued use of the platform constitutes acceptance of the revised terms.