Seller (Vendor) FAQs
Common questions about selling on JK Marketing
Who can become a seller on JK Marketing?
Any individual, retailer, distributor, or business legally allowed to sell
kirana or related products in India can register as a seller on JK Marketing.
How do I register as a vendor?
Vendors can register through the vendor registration page by submitting
required business and contact details. Approval is subject to verification.
Is there a registration fee for sellers?
Registration fees, if any, will be clearly communicated during the onboarding process.
JK Marketing may offer promotional or free onboarding periods.
What products can I sell on JK Marketing?
Sellers can list kirana items, groceries, staples, packaged foods,
and other approved household essentials as per platform guidelines.
How do I manage my product listings?
Vendors get access to a dashboard where they can add, edit, update pricing,
manage stock, and track orders easily.
How does order fulfillment work?
Once an order is placed, the vendor is responsible for packing and dispatching
the correct product within the specified timeframe.
When will I receive my payments?
Payments are settled as per the agreed payout cycle after successful
order completion, subject to applicable deductions.
How are returns and refunds handled?
Returns or refunds are applicable only for defective products or
wrong items delivered, in line with JK Marketing’s Return Policy.
Can JK Marketing suspend my seller account?
Yes. Seller accounts may be suspended or terminated for policy violations,
repeated customer complaints, or non-compliance with platform rules.
Who do I contact for seller support?
Sellers can contact our vendor support team via email or phone
mentioned on the platform for any assistance.
