Privacy Policy

JK Marketing ("we", "our", "us") respects your privacy and is committed to protecting the personal information of users who access or use our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or transact on our multi-vendor kirana marketplace platform.

1. Information We Collect

• Personal details such as name, phone number, email address, and delivery address
• Account information for vendors and customers
• Order, payment, and transaction details
• Device, browser, IP address, and usage data
• Vendor business details for marketplace registration

2. How We Use Your Information

• Provide and manage marketplace services
• Process orders, payments, and deliveries
• Enable vendor onboarding and store management
• Improve website functionality and user experience
• Send order updates, service notifications, and promotional messages
• Prevent fraud and ensure platform security

3. Sharing of Information

• Registered vendors for order fulfillment
• Payment gateway providers for transaction processing
• Logistics and delivery partners
• Legal or government authorities when required

4. Data Security

We use industry-standard security measures to protect your data. However, complete security cannot be guaranteed on the internet.

5. Cookies

Cookies help us improve your browsing experience. You may disable cookies through your browser settings.

6. Vendor Responsibility

Vendors are responsible for maintaining confidentiality and complying with applicable laws while using the platform.

7. User Rights

Users may request access, correction, or deletion of personal data, subject to legal obligations.

8. Policy Updates

JK Marketing may update this policy at any time. Continued use of the platform indicates acceptance.